Our clients trust Maxel Care

“I don't know where I would be without Claudia. Her help in organising and managing my mother's live-in care has been invaluable. 

After my mother fell and broke her hip, I wasn't sure if she would be better in a care home or in her own home with carers (and what sort of carers). With Claudia's support, I've been able to set up a live-in care arrangement for my mother, where I trust the carers and know what's happening. She helped me ensure my mother's care plan was comprehensive and detailed enough and helped to make sure new carers get to know my mother and get off to a good start with her. 

I'm so grateful that she really took the time to understand my mother - not just her medical needs but also her personality, likes and dislikes. The ongoing support has been so helpful, as my mother's needs have changed and situations have arisen with carers, it's been amazing knowing I can talk to Claudia for advice and to get an informed perspective. Her knowledge of how the care system works has helped me manage the carers and make sure my mother is getting the best possible care. 

I'd recommend Claudia to anyone who is looking to arrange care for themselves or a family member, or who want to review an existing care arrangement. She's hugely experienced, very knowledgeable, lovely to work with and genuinely cares about her clients and their families.”

- CZ

“Claudia is without a doubt one of the most committed and knowledgeable professionals I have come across within the care industry.   Her attention to detail combined with a sincere and authentic empathy for her clients makes her an invaluable part of developing and implementing a comprehensive life plan for clients and their relatives. 

Working with Claudia is not only straightforward and easy, but it is a pleasure! She is personable, fun, clever and genuinely interested in others. 

Her communication skills are second to none and her tenacity is legendary. 

I cannot recommend her highly enough!”

- MS

“I used Maxel Care Consultancy for my Aunt. I was thoroughly impressed from day one. Claudia, the CEO, had a very kind, compassionate and professional approach. She clearly knows her stuff and was able to help my Aunt enormously and she felt secure because she knew Claudia listened to her needs and devised a person centred plan for her. Claudia used her experience to find a solution which none of us (Aunt and family) had ever thought of.

We can only thank her and Maxel Care Consultancy for her respect, politeness and honesty.”

- TB

“Working with Claudia has truly opened my eyes to the need for this service. As a Care Professional, myself and the client’s family were finding that our concerns were landing on deaf ears and it was thanks to Claudia’s empathy and knowledge, and her pure resilience, that we achieved the healthcare we needed for my client. Every step of the way, she was championing for the client’s rights and finding ways to make their life as comfortable as possible.

She notices things that other healthcare professionals don’t, and her attention to detail is unparalleled.”

- BM

“I first encountered Claudia when she was working for Home Instead in Richmond. She was incredibly helpful, resourceful and sympathetic in assisting my cousin and I with my 85-year old aunt who is an Alzheimer's sufferer. My aunt is originally from Ireland but has no relatives in the UK which makes her situation immeasurably more complicated. Claudia’s thoroughness, imagination and patience were invaluable in helping us through this extremely challenging time. There is no health professional that I can recommend more highly.”

- AM

Claudia provided much-needed advice to me about the care of a family member who was unwell in hospital and then in a care home.

She is very knowledgeable about the subject of care, and was there to advise us and reassure us over the course of around 10 months.

Different members of my family spoke to her and she was a valuable independent voice that helped us all.

She accompanied us in meetings about our relative's care, and was experienced in the ways that the system works. She could help us understand the process, the terminology, and the timescales.

Claudia is very compassionate and took the time to understand my relative's specific needs, and that was much appreciated too.

- SM

Some people come into your life at exactly the moment you need them most, and for our family, that was through Maxel Care Consultancy.

When faced with the challenges of supporting my uncle Timmy, we were overwhelmed by decisions, processes and a care system we knew very little about. Through Maxel Care, Claudia became our guide, our advocate and, at times, our source of strength.

The knowledge, expertise and support we received were invaluable, but it was the kindness and compassion shown to our family that made the greatest difference. Claudia took the time to listen, understand our concerns and explain every step in a way that made us feel supported and informed. She was a tremendous source of comfort to my mother and helped our family navigate an incredibly difficult period with confidence and dignity.

Maxel Care never made us feel like just another client. Every interaction was personal, thoughtful and focused on achieving the best possible outcome for my uncle while supporting our family along the way. At every stage, we were met with reassurance, clarity and a calm presence that helped us face decisions that otherwise would have felt overwhelming.

Looking back, I honestly cannot imagine going through that journey without their support. The impact Maxel Care had extends far beyond professional expertise. They gave us peace of mind at a time when we needed it most, and for that we will always be grateful.

Their guidance, dedication and unwavering support made an immeasurable difference to our family, and I wholeheartedly recommend Maxel Care Consultancy to anyone seeking expert advice delivered with genuine compassion, empathy and humanity. Any family fortunate enough to work with Claudia and the team will be in exceptionally caring and capable hands.

- GMV